Your information
When you request a quote, we collect the contact and shipment details you submit: your name, email, phone, company if provided, origin, destination, and cargo description. We use this information to assess and respond to the enquiry and, if you proceed, coordinate the requested shipment.
Storage and access
Enquiries and shipment records are stored in our website database. Authorized staff can access them to manage enquiries and operations. Where needed to provide a requested service, relevant details may be shared with the carriers, transport providers, or destination representatives involved in that service.
Cookies and security
This website uses an essential session cookie to support form security and staff sign-in. This build does not include advertising cookies or third-party analytics. We record a keyed, non-public fingerprint derived from the requesting IP address for rate limiting; those records are removed after one day when rate-limit checks run.
Retention and your requests
Contact our team to ask about your information, request a correction, or request deletion, subject to any applicable recordkeeping requirements. Quote data is not automatically deleted by this website; staff must review retained records and remove information no longer needed.
Contact
For a privacy enquiry, contact our Hong Kong team on +85295798241, or reach the nearest office through our contact page.